Credit Card Authorization

Credit card on file billing authorization FAQ

Q: How does the automatic billing process work?

A: Your credit card will be captured today and stored securely. After your insurance carrier responds and provides us your remaining balance due we may charge the patient responsibility to your credit card. Your credit card on file will only be charged when you have a balance owing on your account or for a non-covered service.

Q: How will I know how much you are going to charge me?

A: You will receive an explanation of benefits from your insurance carrier that explains exactly, according to your health insurance coverage and benefits, how much of your healthcare bill is your responsibility and how much the insurance paid along with any contractual adjustments.

Q: What if I need to dispute my bill?

A: We will always work with you to resolve any issues and will refund you if we have made a billing error. We will only charge you the amount that we are instructed by your insurance carrier to collect from you in the same way that we normally determine how much to send you a statement for in the mail. If you disagree with how your insurance carrier processed the claim, you will need to contact their customer service department directly.

Q: Will I receive a statement or receipt for the charges automatically billed to my card?

A: Not automatically. Your insurance carrier EOB and your credit card statement will be your receipt. You can at any time contact us to have an account itemization emailed to you.

Q: What is a deductible?

A: An annual deductible is the dollar amount you must pay out of your own pocket during your plan year for medical expenses before your insurance begins to pay. For example, if the policy has a $1,000 deductible, you must pay the first $1,000 of medical expenses before your insurance will begin to pay. Your insurance company must receive a claim to process in order to apply balances towards your deductible. Even if you have a high deductible plan, we encourage you to have us submit the claim to your insurance so you receive a contractual adjustment and the services can be applied towards your deductible.

Q: Is my credit card secure? A: Yes, we do not store your sensitive credit card information in our office. Keeping your card on file, offsite, in an encrypted payment gateway actually enhances security because it reduces exposure at each visit.
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Credit Card Authorization Form

Arizona Allergy Associates is offering a secure and convenient method of payment for the portion of services that your insurance does not cover, but for which you are liable. Your credit card information is kept confidential and secure. Payments to your card are processed only after the claim has been filed to and processed by your insurance carrier and the insurance portion of the claim has posted to your account, or in the event that valid insurance information was not provided at the time of service.
Credit Card Athorization
I authorize Arizona Allergy Associates to charge my credit card on file for any balance owing on the account identified below.
I understand that this form is valid until I give a 30-day written notice to cancel the authorization to Arizona Allergy Associates.
I certify that I am an authorized user of this credit card and that I will not dispute the payment with my credit card company so long as the transaction corresponds to the terms indicated in this form.
Patient Name(Required)
Credit Card(Required)
(3 digit Security Code)
Billing Address:(Required)
Date:(Required)

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Dear Arizona Allergy Associates Community,

We want to reassure you that we are taking all precautions to prevent the transmission of viral illnesses, including COVID-19. As always, our exam rooms and instruments will be sanitized between each visit and our waiting rooms will be sanitized regularly throughout the day. We are asking that all persons entering the offices wear face coverings. Additionally, please limit the number of persons presenting to the office; we ask that only one parent attends with a child and that additional siblings remain home.

As an extra precaution, we will not be seeing any sick visits or patients with fever or flu-like symptoms at present. We request that any allergy injection patients and/or patients with upcoming office visits reschedule if they have been in contact with someone with fever or flu-like symptoms.

If you suspect you may have a viral illness such as influenza or COVID-19 you should seek emergency care services or primary care services as we are unable to swab and test for these illnesses.

Finally, for all allergy injections patients: out of an abundance of caution and in order to limit your exposure to any viral vectors, we request that you limit close contact in waiting areas. At this time we will temporarily allow you to sit in your vehicle during your 30-minute wait. You will still be required to come in and have your arm read at 30 minutes or earlier if you are experiencing any reaction during your wait. We may also alter your shot schedule to limit your visits to the clinic temporarily.

Thank you for your understanding during these difficult times. These changes are temporary and we will keep you posted with any changes or additional information.